Payment and Cancellation Policy

A deposit is required at the time of booking to secure your place on the journey. The final balance is due 60 days prior to the start date, at which point all arrangements are confirmed on your behalf.

Spanish Steps, LLC reserves the right to cancel any trip prior to departure for any reason, including an insufficient number of participants (tour minimum: 7 travelers). In the unlikely event that we must cancel a tour, all payments made to Spanish Steps will be refunded in full. 

If you need to cancel your reservation, written notice is required. Your deposit will be refunded minus the following fees, which reflect the commitments we make to our local partners:

– More than 90 days before departure: €300

– 60–89 days before departure: €400

– 30–59 days before departure: 50% of the tour price

– Less than 30 days before departure: 100% of the tour price (no refund)

We strongly recommend travel insurance to protect your investment in the event of unexpected changes.

Unacceptable or Inappropriate Behavior

Spanish Steps, LLC reserves the right to ask a participant to leave a trip if their behavior toward fellow travelers, guides, drivers, or service providers is deemed unacceptable or inappropriate. This includes, but is not limited to, disruptive conduct, harassment, or the excessive use of alcohol or medication (prescription or otherwise) that affects the safety or
well-being of the group.

We consider this a last resort and sincerely hope such action is never necessary. Our priority is to ensure a safe, respectful, and enjoyable experience for everyone on the journey.